Regardless of how your store looks, who your customers are, or what your objectives might be, your responsibility as a dispensary owner is to make all customers feel welcome with a thoughtful, beautiful, and authentic experience. And now more than ever, you must have well-designed workflows to help customers move through the store safely and efficiently.

Keep in mind, there’s no right or wrong here; there’s no one experience that you must provide or a vibe you must put out.

As the industry grows and customers become more diverse, we’re starting to see more diversification in how stores look, just like in retail where we have everything from thrift stores with cement floors to designer boutiques. This variety is necessary for a thriving market, and all that matters is that you figure out where you want to fit in, and then execute on that intentionally.

In the following sections, we’ll discuss the key factors that impact your dispensary design, then dive deeply into four common layouts, including how each impacts customer experience, staffing, and hardware needs. Finally, we’ll discuss other merchandising best practices to consider. 

For more information, please contact us by [email protected]  , or call the 24-hour hotline: +8613826419811